Q: Is my lab already on ZenoXCare?
A: It may be. Search for your lab, claim the listing, and add the needed licence details. Your profile becomes verified after review.

Q: How do clinicians send tests to my queue?
A: A clinician can send a test order to your queue. You can confirm collection, update the order, and send the result back.

Q: How are test results returned to patients and clinicians?
A: Upload the result once. The patient and the ordering clinician can both see the result when it is ready.

Q: How is sample chain-of-custody tracked?
A: Each main step is recorded: collection, transport, testing, and result release. This makes it easier to answer questions later.

Q: How do I get paid?
A: You can receive mobile money or bank payouts. The dashboard shows what was paid, any fees, and what is ready to settle.

Q: Can patients compare prices across labs?
A: Yes. Patients can see prices and choose the lab that works best for their location, budget, and timing.